Returns & Exchanges

At Satchel & Page, we take pride in the craftsmanship of our leather goods and want you to be perfectly satisfied with your heirloom-quality piece. If your selection isn't quite right, we offer returns and exchanges on unused items in their original packaging within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your item in its original dust bag and shipping box, ensuring all tags are attached and the leather is protected from creasing.

3

Affix Shipping Label

Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your parcel.

4

Drop Off and Track

Hand your package to the designated carrier; once our workshop inspects the item, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing